Legal Framework & Compliance

1. Terms of Service

1.1 Introduction

These Terms of Service govern your use of Inspired Altruism’s platform (www.organdonorfinder.com). By accessing or using the platform, you agree to be bound by these terms. If you do not agree, please discontinue use.

1.2  Purpose and compliance. All transplants facilitated through this program will be conducted in licensed medical facilities by accredited transplant professionals under the oversight of relevant regulatory bodies such as:

• Australia: The Organ and Tissue Authority (OTA) & the National Health and Medical Research Council (NHMRC).
• International: The WHO and other national regulatory bodies as applicable.

1.3 Eligibility & User Responsibilities

• Must be 18+ or have guardian consent.
• No misrepresentation of identity or health.
• Assume full responsibility for personal choices.
• Platform use is voluntary and not to be taken as medical advice.

1.4 No Medical Advice Disclaimer

Inspired Altruism is not a healthcare provider. Always consult licensed professionals before acting on any information.

1.5 Account Suspension

We may suspend or terminate accounts for:

• Legal or ethical violations
• Fraudulent or misleading activity
• Competitor access or misuse

2. Subscription Agreement & Billing

2.1 Subscription Terms

Our platform operates on a subscription-based model. By subscribing, you agree to:

• Auto-renewal unless cancelled
• No guarantee of matches
• Fee covers platform access, not results

The Service Provider operates on a subscription model, where users pay a fee for access to:

• A secure online database of willing donors and recipients.
• Automated compatibility analysis based on medical, geographical, and logistical factors.
• Educational resources and counselling support related to paired organ donation.

2.2. The subscription fee covers administrative costs, platform maintenance, and compliance-related services.

2.3. The Service Provider does not charge for organ matches and does not accept commissions based on successful transplants.

3. Matching & Information Sharing

3.1. By using the platform, The User agrees to share relevant medical and personal information for the purpose of identifying a potential donor-recipient match.

3.2. The Service Provider does not disclose private medical information to other users without explicit written consent.

3.3. Users have the right to opt-in or opt-out of direct communication with matched donors/recipients.

3.4. All personal and medical data will be stored securely and processed in accordance with applicable privacy laws.

3.5. The Service Provider does not guarantee successful matches or the acceptance of a donor-recipient pair by medical professionals.

3.6 User-Generated Content & Content Ownership

By submitting content, users grant Inspired Altruism a worldwide, non-exclusive license to:

• Display, share, and promote content related to our mission.
• Use anonymized user stories for educational purposes.

4. Refund Policy

Payments are non-refundable once a billing cycle begins, unless required by Australian consumer law.

4.1 Cancellation & Chargebacks

You may cancel anytime via your account dashboard or via email. Invalid chargebacks may result in account suspension.

5. Donor Matching Disclaimer & Medical Responsibility

5.1 AI Matching Disclaimer

Our matching system uses user-submitted data and basic compatibility factors.

• We do not guarantee medically viable matches.
• All transplant decisions must be made by certified medical professionals.

5.2 Platform Limitations

• No involvement in surgery or transplant approvals
• Not responsible for user decisions or medical outcomes
• No liability for mismatches, rejections, or complications

6. Limitation of Liability

6.1. The Service Provider acts only as a digital matching service and is not liable for:

• The medical outcomes of any transplant procedures.
• The accuracy of medical information provided by users.
• The actions or decisions of users, donors, recipients, or medical professionals.

6.2. The User acknowledges that The Service Provider does not provide medical advice and that all decisions regarding transplants must be made by qualified healthcare professionals.

6.3. The User agrees to hold The Service Provider harmless from any claims related to transplant outcomes, legal disputes, or personal damages arising from their participation in the platform.

7. Third-Party Services & External Integrations

7.1. External Service Disclaimer

Inspired Altruism may integrate with third-party services (e.g., Google Cloud, Stripe, AWS). We are NOT responsible for:

• Service outages or issues caused by third-party providers.
• Data breaches caused by external services.

7.2. External Links

We may link to external websites for informational purposes. We do not endorse or control third-party content.

8. Withdrawal & Revocation of Consent

8.1. Donors may withdraw from the exchange process at any time before surgery without penalty or obligation.

8.2. The Organization reserves the right to terminate participation of any donor or recipient if:

• Ethical, legal, or medical concerns arise.
• The donor or recipient is found to have engaged in fraudulent or coercive practices.
• There is non-compliance with the terms of this Agreement.

9. Privacy Policy

“Inspired Altruism is committed to protecting user data in compliance with Australian Privacy Laws, GDPR (EU), and HIPAA (USA). We implement industry-standard encryption and access controls to safeguard personal and medical information. Users acknowledge that no system is 100% secure and agree that Inspired Altruism is not liable for unauthorized access resulting from external cyber threats beyond our control.”

9.1 Information We Collect

We may collect the following types of information when you use our website or services:

a. Personal Information

• Full name
• Email address
• Country and state
• Medical history or transplant status (if voluntarily provided)
• Information you submit in forms or via email

b. Health-Related Information

When you provide details regarding your health or transplant situation, you consent to us securely storing and processing that data solely for the purpose of matching and facilitating paired organ donation pathways.

c. Payment Information

All payment processing (including subscriptions) is securely handled via third-party providers such as PayPal. We do not store any credit card or banking information on our servers.

9.2 How We Use Your Information

We use your information to:

• Create your member profile and curate your personal transplant readiness plan
• Identify and notify you of potential organ donor matches
• Respond to your enquiries and provide ongoing support
• Improve our services, website functionality, and matching process
• Fulfil our legal and ethical obligations as a health-oriented service

We do not sell or share your information with advertisers or third parties unrelated to your subscription or donor match process.

9.3 Data Storage and Security

We store data securely in encrypted systems and use appropriate technical and organisational safeguards to protect your personal and health information.

• Emails are managed through secure platforms (e.g. Microsoft Outlook)
• Encrypted storage is used for any personal data retained on our systems
• Data is protected both in transit and at rest wherever possible

• SSL/TLS site protection
• HIPAA, GDPR, and Australian APPs compliance

9.4 User Rights
You have the right to:

• Access your personal information
• Request corrections or updates
• Withdraw your consent (which may affect your use of our services)
• Request deletion of your data (subject to legal retention obligations)

🇦🇺 Under Australian Privacy Act: Access, correct, delete

🇪🇺 Under GDPR: Be forgotten, restrict processing

🇺🇸 Under HIPAA: Access stored medical records

9.5 International Users

If you are accessing this service from outside Australia (e.g., USA, UK, EU), by providing your information, you consent to its storage and processing in accordance with this policy and Australian privacy standards. We comply, where applicable, with international data protection laws such as the GDPR.

9.6 Cookies and Analytics

We may use basic analytics tools and cookies to monitor website performance and improve user experience. You can control or disable cookies through your browser settings.

9.7 – Changes to This Policy

We may update this policy as needed. Major changes will be announced via the website or email. The “last updated” date will always reflect the most recent version.

10. Legal Compliance & Disclaimers

10.1 Voluntary Participation

All participation is voluntary. Users may withdraw at any time. We comply with:

• Australian Human Tissue Act (various states)
• Criminal Code Act 1995
• WHO Guidelines
• Declaration of Istanbul
• National Health and Medical Research Council (NHMRC)

10.2 No Organ Sales

Organ buying, selling, or compensation is strictly prohibited. Any such attempt will lead to removal and be reported.

10.3 Legal Indemnity

You agree to indemnify Inspired Altruism for any:

• Medical complications
• Legal disputes
• Third-party actions (e.g. hospitals, transport, recipients)

11. Intellectual Property Notice

11.1 Ownership

All branding, platform features, matching algorithms, and content are exclusive IP of Inspired Altruism.

11.2 No Affiliation

We are not affiliated with any other similar service. Any resemblance is coincidental. Inspired Altruism operates under its own proprietary systems, methods, and business practices that distinguish it from other donor-matching services.

11.3 Intellectual Property Rights & Distinct Business Model

All aspects of the Inspired Altruism platform, including but not limited to:

• Branding, logos, and trade names
• Website UI/UX, layout, and design elements
• Proprietary donor-matching algorithms and technology
• Membership models, pricing, and user experience
• Marketing materials, content, and business documentation

…are the exclusive property of Inspired Altruism and are protected under applicable copyright, trademark, and intellectual property laws. Any unauthorized replication, distribution, or misrepresentation of our platform is strictly prohibited.

Inspired Altruism has taken reasonable legal steps to ensure that its business structure is distinct from existing companies and does not infringe upon any patents, copyrights, or trademarks held by other entities

Any false claims of infringement made against Inspired Altruism may be subject to counteraction under defamation, false claims, or unfair competition laws.

11.4 Legal Enforcement

We reserve the right to pursue legal action (including DMCA takedowns and cease & desist orders) against any business or individual who:

• Copies platform features
• Imitates branding
• Accesses data for competitive use

12. Competitor Access, Monitoring & Anti-Scraping Protection

“Inspired Altruism strictly prohibits competitors or individuals acting on behalf of competitors from creating accounts, accessing non-public areas of the platform, or extracting data for commercial or legal use. Any unauthorized access or attempted competitive monitoring is a direct violation of these Terms, and Inspired Altruism reserves the right to restrict access, terminate accounts, and pursue legal remedies as necessary.”

12.1 Restrictions

Competitors may not:

• Create fake accounts
• Scrape or study our platform
• Access non-public areas
• Use data for lawsuits or business models

12.2 Legal Action

Violators may face:

• Permanent bans
• Cease and desist orders
• Legal damages

13. Force Majeure Clause

Inspired Altruism is not responsible for disruptions caused by:

• Natural disasters
• Government restrictions
• Cyberattacks
• Pandemics
• Third-party service failure

We may pause or modify services as needed during such events.

14. Dispute Resolution & Jurisdiction

14.1 Legal Jurisdiction

These terms are governed by the laws of Australia.

14.2 Arbitration

Before any legal action, both parties agree to attempt mediation or arbitration under the Australian Arbitration Act 1974.

If mediation fails, disputes shall be settled under the jurisdiction of Australian courts.  

14.3 Claim Period

All claims must be made within 12 months of the event occurring.

15. User Consent & Acknowledgment

By using this platform, you confirm:

• You understand Inspired Altruism is an informational and matching platform only
• You are participating voluntarily
• You release Inspired Altruism from liability
• You agree not to engage in organ trafficking, unethical conduct, or legal misuse of the platform